We will update and add as new information regarding support, funding or operational guidelines becomes available.

June 29 – Step 3 of Restart Plan expected for July 1.

As we plan to enter Step 3 of the BC Restart Plan on July 1, the Provincial Health Officer and WorkSafeBC are preparing to release new guidance for employers. As capacity restrictions ease and masking requirements evolve, COVID-19 safety plans will transition to workplace communicable disease prevention programs as indicated by WorkSafe BC.

Join go2HR for an informative tourism & hospitality industry- oriented question and answer session on what employers need to know for Step 3 of BC Restart Plan. Experts from Vancouver Coastal Health and WorkSafeBC will be on hand to help guide you through the practical implications of this stage of our recovery.

Workplace Safety in Step 3: What you Need to know

Online July 5 – 2:00 to 3:00 – Register Here

May 25, 2021Restart and Travel Steps for BC. Travel across BC health zones is anticipated to begin on June 15 and allowance for Canadian travel and travellers to BC after July 1.

The BC Tidal Waters Charter, Guide and Lodge Guidelines were reviewed and approved by WorksafeBC in May 2020 and elements regarding accommodation have been revised. Additional updates or revisions are posted as they are available.

BC Tidal Waters Charter, Guide, and Lodge Operations – Covid 19 Operation Guidelines


May 27 – Go2HR launches BSAFE – a new online health and safety training program designed to ensure foundational health and safety knowledge in BC’s tourism and hospitality businesses to keep everyone safe as we move through the COVID-19 pandemic. Learn More

BSAFE stands for BC Safety Assured For Everyone. Our tagline, “Your Trust, Our Priority”, is our pledge and our promise.

BSAFE is comprised of 5 modules that cover a variety of topics to give you a foundational understanding of COVID-19 health and safety protocols as well as tips on handling non-compliance.

  • Module 1 Understanding the Legal Context for COVID-19
  • Module 2 Keep Yourself and Others Safe
  • Module 3 Keeping Records
  • Module 4 Communicating Effectively with Your Team and Guests
  • Module 5 Responding to Challenging Interactions (scenarios)

May 25, 2021 – BC’s Restart Plan – A Plan to bring us back together

The Province of BC released its plan for a restart and steps towards normalcy beginning today. The presentation is linked here and importantly details restrictions for Provincial travel to be lifted as early as June 15th.

April 26, 2021 – Circuit Breaker Business Relief Grant

The Circuit Breaker Business Relief Grant provides fully funded grants to hospitality, fitness and accommodation businesses impacted by the March 31, 2021 Provincial Health Officer (PHO) orders and the April 23, 2021 Emergency Programs Act (EPA) order.

BC Small and Medium-Sized Business Recovery Grant Program – Now Open

The Small and Medium-Sized Business Recovery Grant program will invest up to $300 million in targeted financial support for some of the hardest hit businesses in B.C. that employ between two and 149 B.C. residents and have experienced declines in revenue since March 10, 2020.

Grants of $10,000 to $30,000 are available. An additional $5,000 to $10,000 grant is available to eligible tourism-related businesses that have been hit especially hard by COVID-19.

The program runs until March 31, 2021 or until the funds are fully allocated, whichever comes first.

Details and Eligibility


BC Small and Medium-Sized Business Recovery Grant Program – Now Open

The Small and Medium-Sized Business Recovery Grant program will invest up to $300 million in targeted financial support for some of the hardest hit businesses in B.C. that employ between two and 149 B.C. residents and have experienced declines in revenue since March 10, 2020.

Grants of $10,000 to $30,000 are available. An additional $5,000 to $10,000 grant is available to eligible tourism-related businesses that have been hit especially hard by COVID-19.

The program runs until March 31, 2021 or until the funds are fully allocated, whichever comes first.

Details and Eligibility

BC Government Announces Economic Recovery Plan

Premier Horgan and Minister James announced details on the Province’s COVID-19 Economic Recovery Package.

A total of $1.19 billion has been allocated to new expenditures across four broad categories:

  • Recovery for People – $169 million
  • Recovery for Communities – $368 million
  • Recovery for Businesses – $405 million
  • Building Better Futures – $250 million

The plan includes investments of over $100 million to support tourism-related businesses and communities, including the following:

  • A new Tourism Task Force will bring together leaders from business, labour, First Nations and not-for-profits to seek innovative and creative ideas on how the tourism in BC can be well positioned for a 2021 tourism season and ideas on envisioning a sustainable future. $50 million is allocated in the Economic Recovery Plan to facilitate new measures that result from the Tourism Task Force’s work.
  • $19 million to support small, municipalities who are dependent on tourism to build, adapt and diversify their tourism infrastructure. This program will create job opportunities in the communities and prepare for the future.
  • $14 million to support targeted tourism development initiatives in the six tourism regions across BC to help the tourism industry recover from COVID-19.
  • $20 million for tourism infrastructure projects supporting destination development through the new Community Economic Recovery Infrastructure Program. Local governments, not-for- profits, and Indigenous nations will be able to apply for project funding to help bring back visitors through investments in tourism infrastructure and amenities in communities, including pivoting mountain resorts to all season destinations.
  • The new Small and Medium Business Recovery Grant program commits up to $300M to support one-time grants for eligible small businesses that have been hard-hit by COVID-19. Grant amounts will be scalable based on the size and annual pre-COVID revenues of the business, with eligible amounts ranging from $10,000 to a maximum of $30,000. Hard-hit tourism operators will be eligible to receive a top-up of up to $10,000, for a maximum grant of $40,000 based on overall eligibility criteria. Eligible businesses will include those with between 2 and 149 employees that have seen a COVID-related revenue reduction of at least 70% and continue to have revenues below 50% of pre-COVID levels.

Read the media release at:

Learn more online at:

View the Backgrounder document here.

July 15, 2020 – Sport Fishing Operational Guidelines update regarding accommodations

July version Sport Fishing operational Guidelines – accommodations update

The BCCDC has recently released an update to their Guidelines for BC’s Hotel Sector to Prevent COVID-19 Transmission. This document provides hotel operators with guidance

As plans for reopening continue, several key changes have been made to the accommodation guidelines:

• Accommodation guidelines are significantly less prescriptive than original version.
• Cleaning during a guest’s stay is not prohibited anymore, it is recommended to clean the rooms when guests are not in the room.
• The requirement to allow 3 hours before entering the room after check out has been removed.

As guidance and regulations are updated to respond to the evolving COVID-19 pandemic in BC, operators are strongly advised to regularly review public health recommendations, Provincial Health Officer Orders, and WorkSafeBC protocols within which hotels are expected to operate. We will continue to keep you informed on ever changing protocols.

June 24 – BC’s Restart Plan – Phase 3 now

Phase 3, allowing travel throughout BC and expansion of activities, was announced and implemented today.

More information about the transition through phases of BC’s Restart Plan and about Phase 3 and Phase 4.

June 5 – COVID-19 Workplace Assessment Tool for Tourism and Hospitality Employers

go2HR’s new COVID-19 Workplace Assessment Tool provides tourism and hospitality employers with information and resources to assist in developing a robust COVID-19 Safety Plan. Our tool includes five key steps, which will help you evaluate your current set up in relation to managing the risk of exposure to COVID-19 in your workplace, with suggestions on how to improve. START YOUR ASSESSMENT

WorkSafeBC inspections during the Covid-19 Pandemic

WorkSafeBC inspections play a key role in ensuring safe and health workplaces in BC. As many businesses return to operations during Phase 2 of B.C.’s Restart Plan, WorkSafeBC officers may call or visit unannounced to evaluate how you are protecting your workers from the virus that causes COVID-19. These Frequently Asked Questions provide insights into what employers can expect both during and after a WorkSafeBC inspection, as well as key information and documentation that WorkSafe BC Prevention officers will be looking for.

May 29 – BC Tidal Waters Charter, Guide, and Lodge Operations – Covid19 Guidelines – May 2020 Version

WorksafeBC has reviewed the draft BC Tidal Waters Charter, Guide, and Lodge Operations – Covid19 Guidelines.  This May 2020 version provides guidelines and recommendations that may be modified due to changing conditions and is suitable for business operation locally now and in preparation for Phase 3 activities.

The plans and protocols are presented as recommendations and are not intended as a legal standard of care. This document is offered to assist participants in the sport fishery, whether that is personal or through fishery related businesses, in complying with health guidance issued by the BC Health Officer, which are subject to change. The document does not carry legal or regulatory authority.

May 27 – Provincial guidance on fishing in BC remains: Stay Safe, Stay Local

As part of BC’s Restart Plan, the guideline review process for all businesses is time consuming, the situation with the virus continues to evolve and the number of business seeking direction is high. While charters and guide businesses were not ordered closed, the requirement for all to adhere to health and safety guidelines made operation impossible.  Provincial guidelines for fishing and hunting.

Face masks

Physical distancing remains the priority and most effective way to limit or eliminate spread of the virus.  Using a face mask or covering in situations where physical distancing cannot be maintained will reduce transmission of the virus.

Accommodation and Hotel Sector Guidelines

Lodges and destination fishing charter operation are aligned with the implementation of Phase 3 of BC’s Restart plan.  The accommodation sector has developed draft guidelines and recommendations and the Provincial Hotel Guidelines, released in May, can provide some guidance for operations that are preparing for the opportunity that implementation of Phase 3 may present. Linked: Accommodation sector abstract and the provincial hotel guidelines.  As restaurants were ordered closed and have recently been approved for re-opening there are recommendations and plans posted on the WorksafeBC site here – Restaurant and Food Service Guidance.

May 15 – Province of BC – Fishing and Hunting Covid 19 Updates

Stay Safe, Stay Local, and Check before you Go.  See updated guidance below

Orders & Guidance for Fishing & Hunting

Fish and Hunt Locally.  The Provincial Health Officer continues to direct people to stay within their own community and to continue following the direction on physical distancing and other actions to stay safe.

  • BC Parks and Recreation Sites and Trails BC that can accommodate physical distancing have reopened for day use only.  Most campgrounds will open for overnight visitors on June 1 while group campsites will remain closed until further notice. Please consult the Recreation Sites and Trails BC and BC Parks websites.
  • Some communities have requested additional access controls in order to reduce risks, check ahead to ensure you are informed and respectful.
  • To help keep yourself safe when you do need to travel, bring a ‘Clean Trip Kit’.  (hand sanitizer, gloves and toilet paper).
  • If an area is congested, be patient or change your plans.
  • For information on alternative fishing locations:
  • Remember that the normal rules apply. You may be inspected by a Conservation Officer or Natural Resource Officer for licensing requirements, etc. #knowbeforeyougo #BCCOS.
  • Stay safe and keep protecting yourself and others.

May 13 – Regional Relief and Recovery Fund (RRRF)

$962 million additional support fund now available to businesses and communities affected by the pandemic

Government of Canada will support more small businesses and communities with targeted assistance delivered by regional development agencies

The Honourable Mélanie Joly, Minister of Economic Development and Official Languages, today announced that the Regional Relief and Recovery Fund (RRRF) is now accepting applications from businesses and communities

Over the past two and a half months, the government has implemented a series of concrete, tangible measures to support small businesses and their employees. This fund, which will flow through Western Diversification and the other Regional Development Agencies (RDAs), will help more businesses and organizations – especially in sectors such as tourism and manufacturing – get additional support.

A national initiative of nearly $1 billion, the RRRF is there to support businesses not eligible for the other measures already in place. It will relieve pressures and help businesses that lack cash flow (and non-profits that support them) with immediate financial support so they can pay employees and cover costs. In the months to come, it will position them to play a meaningful role in our economic recovery. The best way to help our communities is through a source they already trust, which is why we will be working with those who know local economies best: our Regional Development Agencies.

$304.2 million has been allocated for Western Canada through the Western Economic Diversification Canada (WD)

Some key details

  • The Government of Canada’s efforts are making a difference for many local businesses, but some are still falling through the cracks—particularly in rural and remote communities. This is where the RRRF comes in, with $962 million nationally—including $304.2 million in Western Canada—to support businesses affected by the COVID-19 pandemic who are unable to qualify for existing measures. Canada’s businesses are as diverse as Canadians are, and the fund’s immediate, concrete help will be tailored to their unique needs.

In Western Canada, WD will deliver:

  • $208.5 million for small- and medium-sized enterprises (SMEs) facing financial pressure; and
  • $95.7 million for rural businesses and communities with access to capital and technical support, delivered by Community Futures Pan West Network.

Two funding options are available:

  • Option 1: Up to $40,000 conditionally repayable contribution (interest-free repayable contribution with condition for partial repayment of contribution)
  • Option 2: Between $40,001 to $1 million dollars non-conditional repayable contribution (fully repayable interest-free repayable contribution)

Businesses who wish to apply for the RRRF are invited to contact their local economic development officer for assistance. Our team at Economic Development and Official Languages is also happy to help your offices with anything you might need related to the RRRF.

May 6 – BC’s Restart Plan

Province of BC: BC’s Restart Plan lays out a series of steps that we will take together to protect people and ensure that our province can come back from COVID-19 stronger than before.

The Restart Plan includes phases of business and activity resumption with enhanced protocols beginning from mid-May.  Specific public fishery guidelines and protocols are being reviewed by Worksafe and the PHO at this time and will be available, distributed and posted on the SFI site as soon as possible.

May 5 – One-on-One Support Program available to BC Tourism Businesses

Together with the other five tourism regions, Destination BC, and the Ministry of Tourism, Arts and Culture with support from go2HR, Indigenous Tourism BC, the Tourism Industry Association of BC, and Community DMOs, the BC Tourism Resiliency Network has been activated to provide BC tourism businesses with meaningful, one-on-one support to navigate government resources and expert advice, and work towards eventual recovery.

The Tourism Resiliency Program includes two components:

  1. Tourism businesses will be paired with a Program Advisor in their own region who will provide guidance throughout their journey to long-term resiliency. Through a needs assessment, Program Advisors will facilitate customized support for each business that includes navigating available provincial and federal supports and access to Program Experts in areas such as human resources.
  2. A digital resource hub – Featuring webinars, information bulletins, and additional resources specific to the needs of BC’s tourism businesses.

To learn more and register for the program, please visit choose your region and register today:

April 30 – Trip cancellation and credit considerations article

Ryan Morasiewicz, MLT Aikins Law, provided a link to an article regarding trip cancellation and credit considerations during Covid-19.

April 27 – Federal funding announced

Application Process for the Canada Emergency Wage Subsidy (CEWS) Now Open

To help employers keep and re-hire workers amidst the challenges posed by the COVID-19 pandemic, the Federal Government has implemented the Canada Emergency Wage Subsidy. This important measure provides a subsidy of 75% of an eligible employee’s weekly earnings, to a maximum of $847 per employee per week, to eligible employers, for up to 12 weeks. Retroactive to March 15, 2020, the CEWS will prevent further job losses and encourage employers to re-hire workers previously laid off as a result of COVID-19. The Canada Revenue Agency (CRA) is administering the CEWS on behalf of the Government.

The application process for the CEWS is here.

All claims that are approved through the CRA’s automated verification process will be sent for payment on May 5, so that payments being made through direct deposit should begin to appear in employers’ accounts as of May 7. Some applications will require a secondary verification, done manually, and in these cases the CRA may contact employers to verify information. It is expected that these secondary verifications will take no more than 72 hours in the vast majority of cases.

BDC Co-Lending Program for Small and Medium Enterprises

This new program, more information here with procedures and application recently announced, provides term loans for operational and liquidity needs of businesses, which could include interest payments on existing debt. Similar to the EDC program, this program is available to businesses that were financially viable and revenue-generating prior to the COVID-19 outbreak.

The program is designed in three segments to target support to different business sizes.

  • Loans of up to $312,500 to businesses with revenues of less than $1 million.
  • Up to $3.125 million for businesses with revenues between $1 million and $50 million.
  • Up to $6.25 million for businesses with revenues in excess of $50 million.

Loans would be interest-only for the first 12 months, with a 10-year repayment period.

For all existing federal support programs, see here

April 24 – Fishing in BC during Covid-19 Restrictions

Guidelines and behaviours while fishing in BC have been detailed by the BC Health Officer. Fishing is permissible during Covid restrictions as it was acknowledged to be an essential service and activity on April 3.  But, the health and safety guidelines must be followed and adhered to.

As the status of restrictions will change over time, please check in here and at the Provincial website, Fishing and Hunting Covid-19 Updates periodically.

Learn about options and steps to enjoy fishing in BC safely and to eliminate the spread of the virus.

Guidelines are developing and evolving across Canada.  See the Keep Canada Fishing website page dedicated to Fishing during Covid-19


Transport Canada – Covid-19 measures, updates, and guidance issued

April 20BC Links to Small Business Resources

April 17 – Prime Minister announces new support to protect Canadian jobs

Details regarding this new support is still coming in but today’s release indicates that these funds will be of interest and applicable to seasonal businesses.

Related links:

April 16Province of BC Covid support news

Covid-19 support service launched for BC businesses

New Covid-19 supports for businesses, local governments

April 14Federal Updates and assistance for tourism sector coming

Prime Minister Trudeau announced that relief for especially hard-hit sectors – including tourism – is coming soon. There is recognition that some sectors have been harder hit than others and that more announcements will come in the coming days.

PM Provides Update on Federal Response to COVID-19 – April 14, 2020

New Links and Information from BC;  Worksafe and go2hr

Worksafe BC – Information and Links

go2HR – BC’s tourism human resource association – Covid 19 Resources

April 9 Destination BC Covid-19 Update including 5 Resources Right Now

April 7 Federal Covid-19 Benefit Calculator tool

April 6 – Vancouver Island Coastal Tourism Resiliency Program

Nanaimo, B.C. – Tourism Vancouver Island is committed to supporting the survival of nearly 3,500 tourism businesses on Vancouver Island, the Gulf Islands and the Sunshine Coast affected by the COVID-19 pandemic through the launch of the Vancouver Island Coastal Tourism Resiliency Program.

The Vancouver Island Coastal Tourism Resiliency Program provides Vancouver Island, Gulf Islands and Sunshine Coast tourism businesses (including Indigenous tourism businesses) with meaningful, hands-on guidance and support to navigate the immediate impacts of the COVID-19 pandemic and to work towards long-term resiliency.

The Vancouver Island Coastal Tourism Resiliency Program includes two components:

  1. Tourism businesses will be paired with a Business Resiliency Specialist who, through a needs assessment consultation by phone, will facilitate customized support for each business that includes navigating available relief measures, resource links, answers to frequently asked questions and free appointments with program experts in finance, human resources, legal services and more. Program specialists will provide client care to each business through their entire journey to recovery.
  2. A digital resource hub (, including regular webinars, information bulletins and additional resources.

To register for the program, tourism businesses on Vancouver Island, the Gulf Islands and the Sunshine Coast can visit the Vancouver Island Coastal Tourism Resiliency Program website at or call the program Help Line at 1-855-722-9036.

April 2 – Canada Revenue Agency (CRA) is building a new portal to house various applications. The goal is for the website to be ready next Monday, with the objective of a one-week turnaround to review applications. Applications will be accepted under an honour system for now, but government will be conducting audits and those found cheating will suffer the consequences.  A synopsis of the steps and options available are found at the bottom of this page.

March 30 – Transport Canada Personnel certification renewal extensions due to Covid19

The Transport Canada response to the Covid-19 Pandemic regarding personnel is found in the Ship Safety Bulletin here.  Mariners are extended a 6 month grace period for certificates that expire in 2020.

Refund, Trip Cancellation and Credit Considerations

During these unprecedented times and as you all to aware, customers are coming forward with various requests and opinions about how there Consideration should be given to cancellation, credit or refund policies.  Please see an article posted by Ryan Morasiewicz and Selena Chen, MLT Aitkins Law, on the subject;

Outdoor/Adventure Industry Trip Cancellations and Customer Deposits in Times of COVID-19

Business Resources – Please find a recent link from the Province of BC that details both Provincial and federal resources and links.

Here are some additional links and resources about looking after yourself and considerations for tourism and hospitality.

These are very unusual times and it is important that everyone take informed steps to minimize their contribution to the spread of Covid-19 and misinformation about the pandemic.

Canada Revenue Agency synopsis of options

  1. Ensure your CRA business account is set up ASAP and ensure direct deposit is set up correctly.

Federal application processes may get started early next week and you want any funds being provided to arrive as quickly and easily as possible.

  1. PROVINCIAL: Defer PST and Employer Health Taxpayments to September 30.

See list of tax deferments available at:

  1. FEDERAL: Defer GST and Federal tax payments, but continue to file your returns.

The CRA will allow all businesses to defer, until the end of June 2020, any GST/HST payments or remittances that become owing on or after March 27th and before June 2020. This means that no interest will apply if your payments or remittances are made by the end of June. The deadline for businesses to file their returns is unchanged.

The Canada Revenue Agency will allow all businesses to defer, until August 31st, the payment of any income tax amounts that become owing on or after today and before September 2020. This relief would apply to tax balances due, as well as instalments, under Part I of the Income Tax Act.

  1. Explore options with BC Hydro to defer bill payments or arrange for flexible payment plans with no penalty. 

BC Hydro is offering customer assistance programs to help customers experiencing financial hardship during the Coronavirus outbreak.

It was announced today that residential customers who have lost their jobs or are unable to work as a result of COVID-19 will receive a credit to help cover the cost of their electricity bills. The credit will be three times their average monthly bill over the past year at their home and does not have to be repaid. Small businesses that have been forced to close due to COVID-19 will have their power bills forgiven for three months. BC Hydro is waiving bills for these customers from April to June 2020.

  1. Defer ICBC payments for 90 days. 

Note: ICBC needs you to use their online tool so be sure to request the deferral at least one business day before your insurance is due. This also applies to fleet insurance.

  1. Explore the Canada Emergency Business Account.

Up to $40,000 loan, interest free for one year through financial institutions, but fully backed by the federal government. For some businesses, up to $10,000 may be forgivable. The program will likely become available next week.

  1. Explore your eligibility for the Federal Wage Subsidy program. 

This program helps companies of all sizes, non-profits, and charities that have faced revenue decreases of at least 30% by providing employers a 75% pwage subsidy, back-dated to March 15. Today the federal government provided some clarity on eligibility:

  • Eligible employers who suffer a drop in gross revenues of at least 30% in March, April or May, when compared to the same month/s in 2019, will be able to access the subsidy. However, there is no clear guideline yet for businesses that just opened in 2020 or for seasonal businesses that are typically closed in March, April and May.
  • The Canada Emergency Wage Subsidy would apply at a rate of 75% of the first $58,700 normally earned by employees – representing a benefit of up to $847 per week. The program would be in place for a 12-week period, from March 15 to June 6, 2020.

  1. Defer individual tax payments.

For individuals, the deadline to file taxes is now June 1st. But this is only an advantage if you expect to owe taxes. Do not delay if you expect a refund! If you do owe taxes after this later filing date, you will now have until August 31st to make the payment.

  1. Check and see if your municipality is offering any tax deferral options.
  2. Share information about the employment benefits available to your staff:

Canada Emergency Response Benefit (CERB)— Provides $2,000 per month for four months to any workers who have lost their income for reasons related to COVID-19 including reasons of sickness, quarantine, taking care of those with COVID-19 as well as working parents needing to stay at home with children. This applies to wage earners, contract workers, and self employed individuals. Applications for this benefit will begin April 6th at the earliest, with payments to Canadians set for April 16th.

BC Emergency Benefit for Workers — Tax-free one-time payment of $1,000 to British Columbians (EI-eligible and non-EI eligible) whose ability to work has been impacted by COVID-19, to be aligned with federal government program

Employees who are unable to work due to COVID-19 related reasons are permitted to take unpaid, job-protected leave. This is retroactive to January 27th.

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